Return & Refund Policy

Because this item is made from natural wood and finished individually, slight variations in grain, tone, and engraving are normal and part of its character. We gladly accept returns or exchanges within 14 days of delivery if the item arrives damaged or defective.

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If there is an issue with your order, please contact us promptly so we can make it right. Items must be returned in unused condition. Original shipping costs are non-refundable unless the return is due to an error or damage on our part.

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Our goal is to serve you with care and integrity—please don’t hesitate to reach out with any concerns.